1. SHOP

Choose your favorite products.

2. SCHEDULE

Select your delivery frequency on the product detail pages or in the shopping cart.

3. ENJOY

Purchase 5 of the same product and get every 6th recurring order FREE. You're in control - adjust or cancel anytime through your secure subscriber portal.

Note: with a pause or skip, the count towards the complimentary 6th item of the subscription product will be resumed. With a cancellation, the subscription count of that item resets to 0. All subscription orders ship FREE.

QUESTIONS? SECURE ACCOUNT LOGIN

Imagine this: the sun dips low, casting long shadows across your sanctuary. You light a candle, its flame a beacon of intention. Sacred medicinal herbs, hand-selected from sun-kissed West African soil, steep in a steaming cup, their aroma swirling like a prayer. As you apply our handcrafted, energetically charged skin care luxuries, each touch a deliberate caress, you step into the rhythm of your own sacred ritual.

This is not just skincare. This is an alchemical dance, where ancient wisdom meets modern science, birthing potent formulations that deeply nourish your skin, soothe your soul, and awaken the inner self. Each subscription order, anchored in the intention of discipline, becomes a portal to a deeper understanding of well-being and vitality.

With each ritual:

• Deepen your commitment to self
• Regulate your nervous system
• Ground your inner-self
• Align body + mind + heart + spirit™

Our subscription program is a commitment to self-care, self-discovery, self-respect; a journey guided by the ancient wisdom and discipline of ritual. It's about reclaiming your time, honoring your body, and nurturing the wellspring of beauty that lies within.

Join us. Let us be your guide on this path of ritual alchemy. Subscribe today, and awaken the well-being that has always been yours to claim.

A: We've made it easy! Simply browse our handcrafted rituals, each tailored to address specific skin concerns or wellness goals. Select the subscription option, your preferred delivery frequency, and add your treatments to your subscription cart. You can even mix and match to create your own personalized ritual. Every subscription order arrives via express shipping.

Remember, that every 6th order of the same item is free.

Note: with a pause or skip, the count towards the complimentary 6th item of the subscription product will be resumed. With a cancellation, the subscription count of that item resets to 0. All subscription orders ship FREE.

For best results, our 15ml bottle of HEALER’S GOLD™ Regenerating Face Oil will last 2 months with AM and PM application and our 50ml bottle of DIVINE ORIGIN™ Replenishing Peptide Mist will also last 2 months with AM and PM application.

You can always adjust the frequency based on your usage. For example, your initial subscription of HEALER’S GOLD™ Serum can be set for 2 months and HEALER’S GOLD™ Oil for 1 month delivery frequency.

For best results, we recommend a 2-month replenishment frequency with AM and PM application.

Yes, you can! Login to your subscription account anytime to adjust your subscription frequency, or contact our Guest Service for assistance.

You may also modify your shipping address and receive your skincare luxuries and wellness tisanes at your summer/winter home.

Your complimentary bottle will automatically arrive at your usual order frequency. No questions asked.

Yes, previous non-subscription orders of the same item do count towards our 6th free offer, which provides a 17% savings across all deliveries. This offer is part of our subscription service, where you commit to ordering your favorite KOKOBÉRNA skincare and wellness products at a 1, 2, or 3-month frequency.

To enroll in this service, simply select the subscribe option for each item and add it to your cart. Your subscription for that item will commence from that point onward. After two additional subscription shipments of the same item, you'll receive a one-time count equivalent to two previous non-subscription orders of that item. Kindly note that the count is not a store credit or a refund. Subsequently, every 6th subscription shipment of the same item will be complimentary, a gift from us.

For example, if you've purchased HEALER’S GOLD™ Face Oil seven times as one-time orders in the past, you can now benefit from our subscription service to consistently honor your skincare ritual and receive the 6th order of your favorite face oil for free. To get started, select the subscribe option, choose your desired frequency commitment, and add HEALER’S GOLD™ Face Oil to your cart. This will initiate your first subscription order. The next two subscription orders of HEALER’S GOLD™ Face Oil will automatically ship at your chosen frequency, with a one-time count applied for two of the seven previous orders. At that time, your 6th subscription order of HEALER’S GOLD™ Face Oil will ship free of charge. Subsequent subscription orders will proceed automatically at your chosen frequency, and your 12th subscription order of HEALER’S GOLD™ Face Oil will also ship free.

Note: Every 6th subscription order of the same item will continue to ship free, on us. If you choose to pause or skip a subscription order, the count towards receiving every 6th complimentary item of the subscribed product will resume accordingly. However, if you cancel a subscription order, the count for receiving the 6th free item of that specific item resets to zero.

Absolutely! We want you to experience KOKOBÉRNA with complete peace of mind.

We email gentle reminders ten days before each shipment. At that time, you may choose to pause, skip, or cancel the subscription.

You may also manage your subscription settings easily through your account portal, making adjustments or cancellations as needed. Update your credit card, skip a delivery, or cancel with ease. You may even choose to gift a subscription of radiant skin and well-being to a friend or loved one.

Note: with a pause or skip, the count towards the complimentary 6th item of the subscription product will be resumed. With a cancellation, the subscription count of that item resets to 0.

No problem! We offer complete flexibility to pause or cancel your subscription at any time, with no strings attached.

Note: with a pause or skip, the count towards the complimentary 6th item of the subscription product will be resumed. With a cancellation, the subscription count of that item resets to 0.

Rest assured, we're here to help! Simply contact our friendly customer service team, guestservice@kokoberna.com, and we'll gladly resolve any issues with your subscription order.

Your complete peace of mind is our top priority. We understand entrusting your payment details is a big decision, so we take security seriously. Here's how we safeguard your information:

• Gentle Reminders: Rest assured, you'll be kept in the loop every step of the way - we send gentle reminders ten days before each shipment, ensuring your subscription arrives seamlessly.
• Secure Payment Gateway: We utilize a PCI-DSS compliant payment gateway, ensuring the highest industry standards for data encryption and transaction security.
• Fraud Prevention: We employ advanced fraud detection systems to identify and prevent any suspicious activity.
• Data Protection: Your sensitive information is encrypted at rest and in transit, stored securely, and never shared with third parties for marketing purposes.
• Transparency: We are transparent about our data privacy practices and comply with all applicable regulations.

You can also control your payment information directly through your secure account portal, of which we don't have access to, adding another layer of confidence. We never store your full credit card number on our servers, further minimizing potential risks.

Remember, you can always learn more about our commitment to data security on our privacy page. If you have any further questions or concerns, please don't hesitate to contact our Guest Service team.