KOKOBÉRNA RITUAL™ Experience
KOKOBÉRNA RITUAL™ Experience

KOKOBÉRNA RITUAL™ Experience

Regular price$2,015.00
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CHOOSE AN EXPERIENCE:

What It Is: The Complete KOKOBÉRNA Experience

For those with exemplary taste in high-quality personal care. The emblematic divine skin care, scalp care, and body care collection to form a holistic self-care ritual of great splendor, from the crown on your head to your feet that grazes the earth. It is an invitation to slow down, restore all-over youthful radiance, embrace inner + outer beauty, and with daily use, to transcend the sands of time.

  • Classic is a $2,015 Value and the Set Includes: 50ml BALM + 50ml MILK + 50ml MIST + 50ml TONER + 15ml SERUM + 15ml OIL + 50g POLISH + 50ml ELIXIR + 250g IMMERSIO + 50ml RESTORE + 150g TISANE (indicate choice during checkout)
  • Signature is a $3,335 Value and the Set Includes: 100ml BALM + 100ml MILK + 100ml MIST + 100ml TONER + 30ml SERUM + 30ml OIL + 100g POLISH + 100ml ELIXIR + 500g IMMERSIO + 50ml RESTORE + 150g TISANE (indicate choice during checkout)

Key Composition: *Skin Barrier Therapy Intracellular Complex™, *Skin Barrier Therapy Liposome Concentrate™, *Botanical Exfoliants (*Salicylic Acid, *Malic Acid, *Tartaric Acid, *Citric Acid, Glycolic Acid, *Lactic Acid, *Bamboo, *Poly-Hydroxy Acid), Bioactive Amino Peptide Complex™, *Aromatherapeutic Essential Oils

* Ingredients and plant constituents from organic farming

      Morning Skin Care Routine
      • Step 1: DIVINE ORIGIN™ Milk
      • Step 2: DIVINE ORIGIN™ Mist
      • Step 3: HEALER’S GOLD™ Serum
      • Step 4: DIVINE ORIGIN™ Mist
      • Step 5: HEALER’S GOLD™ Oil
      • Step 6: DIVINE ORIGIN™ Mist

      Evening Skin Care Routine (No Makeup, Sunscreen)
      • Step 1: DIVINE ORIGIN™ Balm, 1 Minute
      • Step 2: ESSENTIA NOCTIS™ Toner
      • Step 3: DIVINE ORIGIN™ Mist
      • Step 4: HEALER’S GOLD™ Oil
      • Step 5: DIVINE ORIGIN™ Mist

      Evening Skin Care Routine (Makeup, Sunscreen)
      • Pre-Routine: Remove Eye Makeup
      • Step 1: DIVINE ORIGIN™ Milk, 1 Minute
      • Step 2: DIVINE ORIGIN™ Balm, 1 Minute
      • Step 2: ESSENTIA NOCTIS™ Toner
      • Step 3: DIVINE ORIGIN™ Mist
      • Step 3: HEALER’S GOLD™ Serum
      • Step 4: DIVINE ORIGIN™ Mist
      • Step 5: HEALER’S GOLD™ Oil
      • Step 6: DIVINE ORIGIN™ Mist

      DIVINE ORIGIN™ BALM
      *97% CERTIFIED ORGANIC CONTENT
      *Moringa (Moringa oleifera) Seed Oil, *Jojoba (Simmondsia chinensis) Seed Oil, *Rosehip (Rosa canina) Seed Oil, *Black Cumin (Nigella sativa) Seed Oil, *Sea Buckthorn Berry (Hippophae rhamnoides) Seed Oil, *Black Castor (Ricinus communis) Seed Oil, Organosulfur (methylsufonylmethane), Polysorbate-80, *Rosemary (rosemary oleoresin - antioxidant) Leaf Extract, *Holy Basil (Ocimum tenuiflorum) Leaf Extract, *Holy Basil (Ocimum tenuiflorum) Leaf Essential Oil, *Grapefruit (Citrus paradisi) Seed Essential Oil, *Neem (Azadirachta indica) Leaf Oil, Star of Bethlehem (Ornithogalum umbellatum) Flower Essence, Crab Apple (Malus pumila) Flower Essence, Rock Rose (Helianthum nummularium) Flower Essence, Clematis (Clematis vitalba) Flower Essence, Impatiens (Impatiens glandulifera) Flower Essence, Cherry Plum (Prunus cerasifera) Flower Essence, ‡limonene, ‡linalol, ‡myrcene, ‡methylchavicol (estragol), L-glutamic acid (tetrasodium glutamate diacetate) preservative.

      DIVINE ORIGIN™ MILK
      *92% CERTIFIED ORGANIC CONTENT
      *Aloe Leaf (Aloe buettneri) Pulp Juice, *Palm Fruit (Elaeis guineensis) Oil, *Apricot Kernel (Prunus Armeniaca) Seed Oil, Stearic Acid, Emulsifying Wax (Cetyl Alcohol, Stearyl Alcohol, Polysorbate 60), *Vegetable Glycerin, Vitamin E (d-alpha tocopherol), *Marula (Sclerocarya birrea) Seed Oil, *Neem (Azadirachta indica) Leaf and Seed Oil, *Rooibos Leaf (Aspalathus linearis) Extract, *Rosemary Leaf (Rosmarinus officinalis) Extract, *Sunflower (Helianthus annuus) Seed Oil, *Shea Nut (Butyrospermum parkii) Butter, *Mango Seed (Mangifera indica) Butter, *Green Tea Leaf (Camellia sinensis) Extract, Glycolic Acid, Tartaric Acid, Malic Acid, *Sugar Cane (Saccharum officinarum) Extract, *Bilberry Fruit (Vaccinium myrtillus) Extract, *Sugar Maple (Acer saccharinum) Extract, *Orange Peel (Citrus sinensis) Extract, *Lemon Peel (Citrus Limon) Extract, *Cranberry Fruit (Vaccinium macrocarpon) Extract, *Black Willow Bark (Salix nigra) Extract, *Carrot Seed (Daucus carota) Essential Oil, *Geranium (Pelargonium graveolens) Essential Oil, Gluconolactone, Organosulfur (methylsufonylmethane), Xanthan Gum, ‡carotol, ‡citronellol, ‡alpha-pinene, ‡geraniol, ‡sabinene, ‡citronellyl formate, ‡beta-caryophyllene, L-glutamic acid (tetrasodium glutamate diacetate) preservative.

      DIVINE ORIGIN™ MIST
      *95% CERTIFIED ORGANIC CONTENT
      *Frankincense Resin (Boswellia carteri) Hydrosol, *Rose Flower (Rosa damascena) Hydrosol, *Turmeric Root (Curcuma longa) Hydrosol, *Marula (Sclerocarya bierra) Seed Oil, *Sugarcane (Saccharum Officinarum) Juice, *Vegetable Glycerin, *Helichrysum Immortelle (Helichrysum italicum) Flower Extract, Edelweiss (Leontopodium alpinum) Flower Extract, tetrapeptide (palmitoyl dipeptide-5 diaminobutyloyl hydroxythreonine), tripeptide (palmitoyl dipeptide-5 diaminohydroxybutyrate), *Helichrysum Immortelle (Helichrysum italicum) Flower Extract, *Burdock Root (Arctium lappa) Extract, *Dandelion Root (Taraxacum officinale) Extract, *Milk Thistle (Silybum marianum) Extract, *Grape Root (Berberis aquifolium) Extract, *Red Clover Blossoms (Trifolium pratense) Extract, *Yellow Dock Root (Rumex crispus) Extract, *Echinacea Root (Echinacea angustifolia) Extract, *Helichrysum Immortelle (Helichrysum italicum) Essential Oil, *Sandalwood (Santalum spicatum) Essential Oil, *Sacred Frankincense Gum/Resin (Boswellia carterii) Essential Oil, *Myrrh Gum/Resin (Commiphora myrrha) Essential Oil, *Patchouli Leaf (Pogostemon cablin) Essential Oil, *Neroli Flower (Citrus aurantium) Essential Oil, *Roman Chamomile Flower (Anthemis nobilis) Essential Oil, *German Chamomile Flower (Chamomilla recutita) Essential Oil, Jasmine Flower (Jasminum grandiflorum) Absolute, *Rose Flower (Rosa damascena) Essential Oil, *Lavender Flower (Lavandula angustifolia) Essential Oil, *Cistus (Cistus ladaniferus) Essential Oil, Grapefruit (Citrus paradisi - bioflavonoids) Seed Extract, *Rosemary (rosemary oleoresin - antioxidant) Leaf Extract, *Neem (Azadirachta indica) Leaf Oil, Star of Bethlehem (Ornithogalum umbellatum) Flower Essence, Crab Apple (Malus pumila) Flower Essence, Rock Rose (Helianthum nummularium) Flower Essence, Clematis (Clematis vitalba) Flower Essence, Impatiens (Impatiens glandulifera) Flower Essence, Cherry Plum (Prunus cerasifera) Flower Essence, ‡alpha-terpineol, ‡alpha-santalol, ‡alpha-pinene, ‡limonene, ‡linalool, ‡linalyl acetate, ‡lindestrene, ‡cineole, ‡geraniol, ‡patchoulol, ‡bulnesene, ‡furanoendesma-1,3-diene, ‡benzyl acetate, ‡benzyl benzoate, ‡bibasol oxide A, ‡trans-beta-farnesene, ‡nuciferol, ‡farnesol, ‡citronellol, ‡curzerene, ‡carotol, ‡oleic acid, ‡neryl acetate, ‡gamma-curcumene, ‡beta-caryophyllene, ‡pinene, ‡chamazulene, gluconolactone, L-glutamic acid (tetrasodium glutamate diacetate) preservative.

      ESSENTIA NOCTIS™ TONER
      *95% CERTIFIED ORGANIC CONTENT
      *Aloe Leaf (Aloe buettneri) Juice, *Rose Flower (Rosa damascena) Hydrosol, *Marula (Sclerocarya bierra) Seed Oil, *Vegetable Glycerin, Glycolic Acid, Tartaric Acid, Malic Acid, *Sugar Cane (Saccharum officinarum) Extract, *Bilberry Fruit (Vaccinium myrtillus) Extract, *Sugar Maple (Acer saccharinum) Extract, *Orange Peel (Citrus sinensis) Extract, *Lemon Peel (Citrus Limon) Extract, *Cranberry Fruit (Vaccinium macrocarpon) Extract, *White Willow Bark (Salix alba) Extract, *Mallow Leaf (Malva sylvestris) Extract,*Peppermint Leaf (Mentha piperita) Extract, *Cowslip Primrose Leaf (Primula veris) Extract, *Lady’s Mantle Leaf (Alchemilla vulgaris) Extract, *Creepy Speedwell Leaf (Veronica officinalis) Extract, *Lemon Balm Leaf (Melissa officinalis) Extract, *Yarrow Leaf (Achillea millefolium) Extract, Edelweiss Flower (Leontopodium alpinum) Extract, Natural Amino Acids (Undecylenoyl phenylalanine), *Burdock Root (Arctium lappa) Extract, *Dandelion Root (Taraxacum officinale) Extract, *Milk Thistle (Silybum marianum) Extract, *Grape Root (Berberis aquifolium) Extract, *Red Clover Blossoms (Trifolium pratense) Extract, *Yellow Dock Root (Rumex crispus) Extract, *Echinacea Root (Echinacea angustifolia) Extract, *Helichrysum Immortelle (Helichrysum italicum) Flower Extract, *Helichrysum Immortelle (Helichrysum italicum) Essential Oil, *Sandalwood (Santalum spicatum) Essential Oil, *Sacred Frankincense Gum/Resin (Boswellia carterii) Essential Oil, *Myrrh Gum/Resin (Commiphora myrrha) Essential Oil, *Patchouli Leaf (Pogostemon cablin) Essential Oil, *Neroli Flower (Citrus aurantium) Essential Oil, *Roman Chamomile Flower (Anthemis nobilis) Essential Oil, *German Chamomile Flower (Chamomilla recutita) Essential Oil, Jasmine Flower (Jasminum grandiflorum) Absolute, *Rose Flower (Rosa damascena) Essential Oil, *Lavender Flower (Lavandula angustifolia) Essential Oil, *Cistus (Cistus ladaniferus) Essential Oil, *Rosemary (rosemary oleoresin - antioxidant) Leaf Extract, Grapefruit (Citrus paradisi - bioflavonoids) Seed Extract, *Neem (Azadirachta indica) Leaf Oil, Star of Bethlehem (Ornithogalum umbellatum) Flower Essence, ‡alpha-terpineol, ‡alpha-santalol, ‡alpha-pinene, ‡limonene, ‡linalool, ‡linalyl acetate, ‡lindestrene, ‡cineole, ‡geraniol, ‡patchoulol, ‡bulnesene, ‡furanoendesma-1,3-diene, ‡benzyl acetate, ‡benzyl benzoate, ‡bibasol oxide A, ‡trans-beta-farnesene, ‡nuciferol, ‡farnesol, ‡citronellol, ‡curzerene, ‡carotol, ‡oleic acid, ‡neryl acetate, ‡gamma-curcumene, ‡beta-caryophyllene, ‡pinene, ‡chamazulene, gluconolactone, L-glutamic acid (tetrasodium glutamate diacetate) preservative.

      HEALER’S GOLD™ SERUM
      *92% CERTIFIED ORGANIC CONTENT
      *Aloe Leaf (Aloe buettneri) Juice, *Rose Flower (Rosa damascena) Hydrosol, *Jojoba (Simmondsia chinensis) Seed Oil, Emulsifying Wax (Cetyl Alcohol, Stearyl Alcohol, Polysorbate 60), *Grape Sugars, *Sunflower (Helianthus annuus) Seed Oil, *Tamanu Foraha (Calophyllum inophyllum) Seed Oil, *Marula (Sclerocarya bierra) Seed Oil, *Moringa (Moringa oleifera) Seed Oil, *Baobab (Adansonia digitata) Seed Oil, *Black Cumin (Nigella sativa) Seed Oil, *Sea Buckthorn Berry (Hippophae rhamnoides) Seed Oil, *Shea Nut (Butyrospermum parkii) Butter, *Lavender Flower (Lavandula angustifolia) Extract, *White Silver Needle Top Buds (Camelia sinensis) Extract, *Calendula Flower (Calendula officinalis) Extract, *Fair Trade Rooibos Leaf (Aspalathus linearis) Extract, *Extra Virgin Olive Leaf (Olea europaea) Oil, *Evening Primrose (Oenothera biennis) Seed Oil, *Rosehip (Rosa canina) Seed Oil, *Borage (Borago officinalis) Seed Oil, *Vegetable Glycerin, *Edelweiss Flower (Leontopodium alpinum) Extract, *Mallow Leaf (Malva sylvestris) Extract, *Peppermint Leaf (Mentha piperita) Extract, *Cowslip Primrose Leaf (Primula veris) Extract, *Lady’s Mantle Leaf (Alchemilla vulgaris) Extract, *Creepy Speedwell Leaf (Veronica officinalis) Extract, *Lemon Balm Leaf (Melissa officinalis) Extract, *Yarrow Leaf (Achillea millefolium) Extract, Edelweiss Flower (Leontopodium alpinum) Extract, tetrapeptide (palmitoyl dipeptide-5 diaminobutyloyl hydroxythreonine), tripeptide (palmitoyl dipeptide-5 diaminohydroxybutyrate), palmitoyl tripeptide-5, Organosulfur (methylsufonylmethane), Natural Amino Acids (Undecylenoyl phenylalanine), Hyaluronic Acid, Allantoin, Xanthan Gum, Microalga (Nannochloropsis oculata), Pullulan (glucan polysaccharides), *Helichrysum Immortelle (Helichrysum italicum) Essential Oil, *Sandalwood (Santalum spicatum) Essential Oil, *Sacred Frankincense Gum/Resin (Boswellia carterii) Essential Oil, *Myrrh Gum/Resin (Commiphora myrrha) Essential Oil, *Patchouli Leaf (Pogostemon cablin) Essential Oil, *Neroli Flower (Citrus aurantium) Essential Oil, *Roman Chamomile Flower (Anthemis nobilis) Essential Oil, *German Chamomile Flower (Chamomilla recutita) Essential Oil, Jasmine Flower (Jasminum grandiflorum) Absolute, *Rose Flower (Rosa damascena) Essential Oil, *Lavender Flower (Lavandula angustifolia) Essential Oil, *Cistus (Cistus ladaniferus) Essential Oil, *Rosemary (rosemary oleoresin - antioxidant) Leaf Extract, tocopherol (Vitamin E), *Neem (Azadirachta indica) Leaf Oil, ‡alpha-terpineol, ‡alpha-santalol, ‡alpha-pinene, ‡limonene, ‡linalool, ‡linalyl acetate, ‡lindestrene, ‡cineole, ‡geraniol, ‡patchoulol, ‡bulnesene, ‡furanoendesma-1,3-diene, ‡benzyl acetate, ‡benzyl benzoate, ‡bibasol oxide A, ‡trans-beta-farnesene, ‡nuciferol, ‡farnesol, ‡citronellol, ‡curzerene, ‡carotol, ‡oleic acid, ‡neryl acetate, ‡gamma-curcumene, ‡beta-caryophyllene, ‡pinene, ‡chamazulene, gluconolactone, L-glutamic acid (tetrasodium glutamate diacetate) preservative.

      HEALER’S GOLD™ OIL
      *99% CERTIFIED ORGANIC CONTENT
      *Tamanu Foraha (Calophyllum inophyllum) Seed Oil, *Marula (Sclerocarya bierra) Seed Oil, *Moringa (Moringa oleifera) Seed Oil, *Baobab (Adansonia digitata) Seed Oil, *Black Cumin (Nigella sativa) Seed Oil, *Meadowfoam (Limnanthes alba) Seed Oil, *Black Castor (Ricinus communis) Seed Oil, *Sea Buckthorn Berry (Hippophae rhamnoides) Seed Oil, *Borage (Borago officinalis) Seed Oil, *Grapeseed (Vitis vinifera) Oil, *Cranberry (Vaccinium macrocarpon) Seed Oil, *Pumpkin (Cucurbita pepo) Seed Oil, *Apricot Kernel (Prunus armeniaca) Seed Oil, *Jojoba (Simmondsia chinensis) Seed Oil, *Pomegranate (Punica granatum) Seed Oil, *Calendula Flower (Calendula officinalis) Extract, *Helichrysum Immortelle (Helichrysum italicum) Essential Oil, *Sandalwood (Santalum spicatum) Essential Oil, *Sacred Frankincense Gum/Resin (Boswellia carterii) Essential Oil, *Myrrh Gum/Resin (Commiphora myrrha) Essential Oil, *Patchouli Leaf (Pogostemon cablin) Essential Oil, *Neroli Flower (Citrus aurantium) Essential Oil, *Roman Chamomile Flower (Anthemis nobilis) Essential Oil, *German Chamomile Flower (Chamomilla recutita) Essential Oil, Jasmine Flower (Jasminum grandiflorum) Absolute, *Rose Flower (Rosa damascena) Essential Oil, *Lavender Flower (Lavandula angustifolia) Essential Oil, *Cistus (Cistus ladaniferus) Essential Oil, *Rosemary (rosemary oleoresin - antioxidant) Leaf Extract, tocopherol (Vitamin E), *Neem (Azadirachta indica) Leaf Oil, Star of Bethlehem (Ornithogalum umbellatum) Flower Essence, Crab Apple (Malus pumila) Flower Essence, Rock Rose (Helianthum nummularium) Flower Essence, Clematis (Clematis vitalba) Flower Essence, Impatiens (Impatiens glandulifera) Flower Essence, Cherry Plum (Prunus cerasifera) Flower Essence, ‡alpha-terpineol, ‡alpha-santalol, ‡alpha-pinene, ‡limonene, ‡linalool, #lindestrene, ‡cineole, ‡geraniol, ‡patchoulol, ‡bulnesene, ‡furanoendesma-1,3-diene, ‡benzyl acetate, ‡benzyl benzoate, ‡bibasol oxide A, ‡trans-beta-farnesene, ‡nuciferol, ‡farnesol, ‡citronellol, ‡curzerene, ‡carotol, ‡oleic acid, ‡neryl acetate, ‡gamma-curcumene, ‡beta-caryophyllene, ‡pinene, ‡chamazulene.

      NO synthetic dyes. NO colorants. NO endocrine disruptors.
      NO mineral oils. NO silicones. NO dimethicone. NO sulphates.
      NO nanoparticles. NO chemical preservatives. NO mineral oils.
      NO synthetic fragrances. NO added gluten. NO alcohol.
      NO parabens. NO phthalates. NO formaldehyde.
      Vegan: Does not contain animal-derived components.
      Non-natural: Contains bioactive cosmeceutical ingredients.
      ‡Naturally-occurring key constituents in therapeutic certified organic essential oils

      A little goes a long way. KOKOBÉRNA therapeutic botanical skincare, hair care, and wellness lifestyle products are nutrient-rich and potentized through a proprietary bio-dynamically enhanced formulation process that lasts a lunation (30 days) and elevates the medicinal value of the indigenous plant ingredients we use.

       

      Shipping

      We offer a variety of complimentary and paid options for shipping and delivery. We do not ship to PO Boxes or APO addresses.

      Once your order ships, you will receive a shipping confirmation email with tracking information. We do not require signatures upon receipt and are not responsible for lost or stolen packages.

      COMPLIMENTARY SHIPPING
      Complimentary shipping on orders with spend of $200 or more and delivered to addresses within the 49 contiguous United States.

      Complimentary international shipping on orders with spend of $500 or more and delivered to addresses outside the 49 contiguous United States.

      PAID SHIPPING
      We deliver worldwide and recommend Google Mapping your delivery address to ensure smooth shipping and customs experience.

      INTERNATIONAL SHIPPING
      Kindly note, international customers are responsible for any, and all, destination country’s taxes, duties and custom fees or delays due to international customs issues such as product regulations.

      CURBSIDE + IN-STORE PICKUP
      The Customer Service Team will email you when you order is ready for pick up and prompted to select an appointment time.

      For curbside pickup - upon arrival, please remain in your car and text us at (312) 380-9441 your license plate number and the make/model of your car. A team member will bring your products out to your car. The curbside pickup address is 75 E Walton Street, Chicago, IL 60611.

      For in-store pickup – The KOKOBÉRNA Boutique is located at 900 Michigan Shops, Level 5 (next to Bloomingdale’s), Chicago, IL 60611. Parking garages are accessible from Rush Street or Walton Street. There is also limited street parking available.

      SAME-DAY LOCAL DELIVERY
      Within a 5km radius from the nearest KOKOBÉRNA boutique.
      $20 delivery fee

      SHIPPING PARTNERS (“CARRIER”)
      We are serious about reducing our environmental footprint, and we know you are, as well. We've selected UPS as our primary carrier, and participate in their Carbon Neutral program. When you ship with us via UPS, we purchase carbon offsets based on the amount of carbon associated with a typical shipment to offset the climate impact of each shipment. Additionally, UPS has a global initiative to reduce fuel, conserve energy, recycle and operate responsibly. In addition, we partner with other sustainably minded carriers to include USPS, FedEx, and DHL.

      INCORRECT ADDRESS ISSUES
      We know mistakes can happen. If you've entered an incorrect address, please let us know as quickly as you can. In some cases, we can update the address prior to your shipment going out. If your order has already shipped, we can help you reroute your packages, but you are responsible for any additional shipping or address correction fees charged by the carrier.

      REFUSING SHIPMENT
      If you refuse your shipment and the order is returned to us, it is considered a non-authorized return and we will not issue credit for your order. All orders are final, unless there is a problem with the product itself, and then we will work with you to replace your product. If you have any questions about this, please let us know at guestservice@kokoberna.com.

      TROUBLESHOOTING SHIPPING ISSUES
      If KOKOBÉRNA has made a shipping error, we will re-ship to you as quickly as we can and using expedited shipping at our expense.

      WON'T BE HOME FOR YOUR ORDER?
      Consider having your order delivered to a nearby carrier-owned store. This is an important option if you are shipping during hot or cold weather, or if you will have to leave your package in an unsecure area.

      DAMAGED, MISSING OR LOST IN TRANSIT ITEMS
      While we pack your orders with extreme care, the shipping carrier can sometimes still damage orders. Inspect all packages at the time of acceptance and carefully verify the extent, if any, of damage in the presence of the driver. If possible, keep all packing materials and boxes intact. First notify KOKOBÉRNA to start a claim. Please take photos of all damage and email them to guestservice@kokoberna.com and we will gladly take care of the claim for you. The only time we cannot handle the claim for you is if you shipped your order under your carrier's account number. If that is the case, then please call the carrier and let them know you have a claim to make.

      If the driver is already gone, please still follow the steps above. It is very important to take photos of all products in the original packing boxes. Please keep everything together, as KOKOBÉRNA will need to contact the shipping carrier to inspect the damage or loss to start the claim before a replacement can be sent. New items will be shipped as soon as damaged or missing items have been returned to or verified by KOKOBÉRNA or a claim number has been issued to us by the carrier.

      You must retain the original packing materials until any claim is resolved. If you discard the damaged goods, there may be no refund or credit by the carrier due the fact that the claim will not be able to be verified.

      This process should only take a couple days before new items can be shipped unless the order is lost in transit. Lost items must be traced by the carrier and can take up to 20-30 days for resolution. We will help to get you your product again, but we must have resolution of status before we can reship without payment for the new shipment. If you are not at home for time of package delivery and if you feel you are in an area where someone might pick up and walk off with your delivered package, we highly recommend that you request "signature required upon delivery" when you place your order. You can do so by making a note in the order comments field prior to checking out. 

      Returns

      Due to the nature of our products and FDA regulations, KOKOBÉRNA cannot accept returns.

      While we do offer refunds and replacements on products that are damaged during shipping or that are failing, we will need documentation from our shipping partners that damaged did in fact occur.

      Please note that because we use natural organic ingredients in our products, there will be variations in viscosity, scent, and color, and these will all vary from batch to batch. Natural ingredients are not identical due to nature of harvest and can cause variations in the final products.

      Because KOKOBÉRNA uses the freshest natural organic ingredients possible to create the products we sell, we do not buy huge lots of ingredients at any given time. This means that our ingredients and products are inherently mutable as they are subject to changes in nature. For example, a plant seed oil may fluctuate in color and depending on the growing conditions, varietal, harvest time, etc.

      BEFORE PLACING AN ORDER
      Double-check your shopping cart to make sure it includes the correct products you intended to purchase. You can also talk with our customer service team to learn more about our products.

      AFTER PLACING AN ORDER
      Check your email for your order confirmation. It is best to do this immediately after placing an order so that you can catch any errors in real time and contact us before your order ships. For example, you may have provided an incorrect shipping address or accidentally ordered the wrong size of a product. It's okay--it happens! If you catch the error quickly, and let us know, we can fix it. However, once your order is out the door it is unfortunately not returnable.

      If you see an error on your order confirmation, our Customer Care Representatives will be happy to assist you in troubleshooting. You can contact them at guestservice@kokoberna.com.

      IF YOU NEED TO CANCEL AN ORDER
      We process orders as quickly as possible, which means some orders may ship same day. Therefore, to prevent delays we don't have a set window of time during which cancellations are guaranteed. Please ensure your order is correct before submitting, as submitted orders will be treated as final and won't be cancellable after they are shipped.

      If you need to request changes or cancellations on an order, please call or text customer service at +1 (312) 380-9441 as soon as possible. Please do not send an email for order cancellations.

      Orders placed over the weekend will be processed the following business day.

      Please note, custom orders cannot be cancelled and include a prior agreed to non-refundable service fee.

      If a change needs to be made to your order, please notify us within 24 hours. No changes or cancellations can be made after 24 hours.

      5.0
      Rated 5.0 stars
      Based on 1 review
      1 review
      • Katayune
        Verified Reviewer
        I recommend this product
        Rated 5 stars
        Excellent high quality products

        I have tried the cleanser, toner, serum, face oil and mist and they are divine! My skin looks hydrated, fresh and has a nice glow. In addition to the wonderful products, Belinda, the owner and founder of Kokoberna, is a wealth of knowledge and excellent resource on key natural ingredients for the skin. She also took the time to walk me through what each product does and showed me how to use them. I definitely recommend these products to anyone who wants to reset their skin for a fresh, clean hydrated glowing look.

      Reviews LoadedReviews Added

      Featured Ingredients

      Moringa (Moringa oleifera)
      Black Cumin (Nigella sativa)
      Baobab Seed (Adansonia digitata)
      Tamanu Foraha (Calophyllum inophyllum)

      A holistic life-changing skin + body care experience to deeply hydrate, brighten the skin, and increase skin firmness.

      An invitation to slow down, restore all-over youthful radiance, and embrace aging. With daily use, maintain healthy, glowing, beautiful face and body for a lifetime.

      DISCOVER (limited edition)
      15ml BALM + 15ml MILK + 15ml MIST + 15ml TONER + 15ml SERUM + 15ml OIL + 15g POLISH + 50ml ELIXIR + 100g IMMERSIO + 50ml RESTORE + complimentary 50g TISANE (add choice of tisane to cart prior to checkout)

      SIGNATURE
      50ml BALM + 50ml MILK + 50ml MIST + 50ml TONER + 15ml SERUM + 15ml OIL + 50g POLISH + 50ml ELIXIR + 250g IMMERSIO + 50ml RESTORE + complimentary choice of 50g TISANE

      EXCEPTIONAL
      100ml BALM + 100ml MILK + 100ml MIST + 100ml TONER + 30ml SERUM + 30ml OIL + 100g POLISH + 100ml ELIXIR + 500g IMMERSIO + 50ml RESTORE + complimentary choice of 50g TISANE

      As you transition from work to dinner, mix one drop of HEALER’S GOLD™ Oil with a pin-head size of HEALER’S GOLD™ Serum. Apply around delicate eye area and top of cheekbones, then apply to rest of face and neck for natural glow. Don’t forget to treat hands.

      MY GIFT TO YOU: AN AFFIRMATION
      • Place palms together between the lower part of your ribcage, close eyes, and recite: “In this moment, my skin is perfectly healthy and reflects my inner radiance. I am a magnificent being.”
      • With eyes closed, feel the gratitude of this affirmation.
      • Smile deeply. Sip a KOKOBÉRNA tisane.

      May you always be #kokobernabeautiful 🤍

      Using original family-owned recipes from West African monarchs of Old Calabar Kingdom and grounded in science which have now passed from mother to daughter, 14 generations of renowned herbalists and counting.

      In the KOKOBÉRNA tradition, the world’s finest and most expensive natural organic indigenous ingredients are ethically sourced, cold-processed, and blended using absolutely no chemicals, additives, or synthetic preservatives.

      Preserving the integrity of our formulas, our skin care preparations correspond to the physiological membrane structure of the natural skin barrier which makes them deeply therapeutic in significantly improving the skin and preventing and/or helping to slow down the premature skin aging process. Our wellness herbal tea supplements encapsulate the active medicinal properties of the raw herbs, essential oils, and powdered extracts that holistically support multi-body systems.

      Our natural, organic, and active ingredients may have slight variations from harvest to harvest and enhanced using traditional biodynamic principles synced to the thirty-day lunar cycle. Always fresh, our products are handcrafted each week in micro-batches.

      In this way, we continue to bring you exquisite therapeutic skincare and wellness products to holistically nurture your daily self-care and elevate your well-being rituals for instant and exceptional results.

      With each use, you will see consistent results. May you always be #kokobernabeautiful 🤍

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